In this policy "we", "us" and "our" means Bauer Media Pty Limited, its subsidiaries and affiliated companies.
Please read this policy carefully as it describes the way in which we collect and handle your personal information.
We may update or revise this policy from time to time. If we elect to update or revise this policy, we will post the date on which that revision takes effect at the end of this policy.
Please be aware that you have no obligation to provide any personal information requested by us. However, if you choose to withhold your personal information, we may not be able to provide you with the services or products that depend on the collection and use of that information.
1. Our privacy commitment
We recognise the importance of, and are committed to, managing any personal information that we collect in compliance with the Privacy Act 1988 (Cth), which includes the Australian Privacy Principles, and other Australian privacy laws (together, "Privacy Laws").
As a member of the Australian Press Council ("APC"), we also ensure any personal information we collect in the course of our journalistic activities is managed in accordance with the APC Statement of Privacy Principles.
How do we collect personal information?
Where possible, we collect your personal information directly from you. This collection includes through your:
- registration when you purchase a magazine or digital subscription;
- entry into promotions or competitions;
- answers to surveys;
- signing up to newsletters and other notifications from our magazines and other brands;
- registration to attend events;
- provision of express permission when accessing applications sitting on Bauer brand social media accounts;
- application for an internship or employment with us;
- communications with us such as telephone calls and emails regarding services and products;
- registration for our loyalty clubs; and
- download and use of our digital publications and mobile applications ("apps").
In some circumstances, however, we may also collect your personal information from third
parties or public agencies where it is unreasonable or impracticable for us to
collect the personal information directly from you. For example, if you
subscribe to one of our magazines through a third party that is authorised to
take subscriptions for us, we will collect your personal information from that
third party. If we have difficulty in delivering a magazine to you, we may
make enquiries in an effort to locate your address or correct any error in our
recorded address details for you. Where we collect personal information from
third parties, we will ensure that the collection is conducted in a fair and
lawful manner and the information is reasonably necessary for our functions or
What personal information do we collect?
The personal information we collect varies depending upon the purpose of the collection and the product or service we are providing you. Generally, we collect the following types of personal information:
- name and address;
- telephone/e-mail contact details; and
- bank account/credit card numbers and associated details as reasonably required in relation to processing payments at your request.
However, for certain purposes, such as where you apply for employment with us, we will collect additional personal information such as your employment history, educational history and employment references.
We generally do not collect sensitive information that is associated with an identifiable individual.
We may collect information that would be sensitive personal
information about an identifiable individual with the individual's consent where
the collection is related to provision of a service or other benefit to the
individual. For example, we collect information from expectant mothers in
relation to them and their families with their consent, in order to provide
them with baby products and associated maternity benefits.
We may collect information from you about particular
health concerns, gender orientation or other sensitive information with your
consent, in order to provide you with offers or promotions related to your
concerns or status.
If you provide us with sensitive information on an
unsolicited basis, we assess whether such information is reasonably necessary
for one or more of our functions or activities. The unsolicited sensitive
information you disclose to us may be used and disclosed for the purpose for
which you provided such information or, where you would reasonably expect us
to, we may use the information for a directly related secondary purpose. We
may also disclose or use the information for other purposes with your consent
or if required to by law.
Why do we collect and use your personal information?
We will collect your personal information if it is
reasonably necessary for the performance of our business activities and
functions, which includes providing a range of products and services to you, some
of which are listed below.
4.1 Registration for magazine subscriptions
We collect personal
information from individuals who subscribe to our magazines in order to process
their payments and to confirm whether they would like to receive promotional materials
in the future.
We will also seek your consent to send to you Magshop promotional
material and special offers and to allow specifically selected partners to send
to you offers of discounts or other benefits. Where you consent, we will periodically
send you offers we consider may be of interest to you.
4.2 Sales Promotions, Competitions, Surveys and registration to attend our events
We collect personal information when you respond to one of our promotions, competitions or
surveys or when you register to attend an event in order to inform you if you
have won a prize, to place you on a guest-list to the event and to help us
better understand what products and services you would like to receive
information about in the future.
4.3 Our mobile apps
We, or a service provider, may collect information through
our apps to assist us in understanding how you use our apps, how the apps are
performing across different handsets and to assist us in the selection of
advertisements for groups of individuals.
4.4 Registration for our loyalty clubs
We collect personal information when
you sign up to join one of our loyalty clubs. By providing this personal
information we are able to keep you updated on special offers and events that
you may be interested in and to reward your commitment to the brands.
4.5 Employment or internship
personal information from applicants who are seeking employment or an
internship with us as part of the recruitment process. In circumstances where
you do not provide the mandatory personal information, we will be unable to
consider you for a position with us.
4.6 Bounty Rewards
We collect your
personal information when you register with Bounty Rewards in order to keep you
informed of upcoming offers, new products and services and periodically you may
be sent newsletters, communications or special offers directly from third party
Who do we disclose your personal information to?
We provide your personal information to third parties in
order to carry out our business activities and functions. This may include:
- newsagents for the purpose of fulfilling subscriptions to our publications;
- organisations who are sponsoring or otherwise involved with or participating in a promotion, offer, competition or survey;
- other companies or individuals we engage to perform functions on our behalf, such as
mailing a subscription, processing credit card information, mailing information
or prizes, data analysis, telemarketing, research and advertising; and
- with your specific and prior consent, to other companies or individuals for the purposes you have consented to.
We disclose your personal information offshore to our
owners, joint venture partners, service providers and agents. It is not
practicable to specify all countries to which we may disclose your personal
information as, among other things, we are part of a global organisation. The
countries and regions your personal information will be disclosed to include New
Zealand, the USA, Philippines and Europe.
We ensure that any organisation which we disclose your personal
information to is subject to appropriate contractual obligations to safeguard
and protect your personal information and comply with all Privacy Laws.
In certain circumstances, we may disclose your personal
information where required or authorised to do so by law, including in
emergency situations and to assist law enforcement agencies. We will always
ensure that those to whom we disclose your personal information have the legal
right to receive it.
How is your personal information secured?
We understand that the security of your personal
information is important. As such, we take reasonable steps to protect your
personal information from misuse, interference, loss, unauthorised access, modification
or disclosure. We store information both at an onsite secure server and at
trusted third party storage providers.
We undertake regular training of our staff to ensure that
they are aware of our privacy commitments and our obligations in the
collection, use and disclosure of personal information.
Access to and correction of personal information
In certain circumstances where you have a sign in to your
customer details and/or you can access your own personal information via your
membership you will be required to follow prompts to access, correct or update
your personal information. If this option is available to you directly, we will
clearly mark it for ease of access.
You can access or correct your personal information by
contacting us using the 'Contact Details' set out. Please provide us with as
much detail as you can about the particular information you wish to access or
correct, in order to help us retrieve it. We may charge you an access fee to
cover our costs of providing that information to you. We will inform you of
applicable fees before they are incurred.
In certain circumstances, we may refuse your request to
access, or correct, your personal information. If that is the case, we will
provide you with reasons for that decision unless it is unreasonable for us to
We take reasonable steps to make sure that the personal
information we collect is accurate, complete and up-to-date including updating
personal information when we are advised by you that your personal information
If you wish to delete the personal information we hold
about you, please let us know by contacting us using the 'Contact Details' set
out below and we will take reasonable steps to delete the information, unless
we are required to retain it for legal reasons.
Information may be collected when you access our websites
or apps, such as the time and specific page or app you visited. This
information is collected through "cookies". A "cookie" is a small piece of
information, or file, that a website or app sends to your computer's hard drive
while you are viewing that website or app for record keeping purposes. Most
web browsers are automatically set to accept cookies. If you do not wish to
will mean you will not be able to take full advantage of our websites or apps.
We, and our service providers, use the information collected from cookies for a number of reasons:
- for statistical purposes in order to track how many users we have and how often they visit our website or apps
- to provide you with a more personalised, convenient and interactive experience on our websites or apps
- to track who has viewed an advertisement or clicked-through an advertisement; and
- to provide you with a more targeted advertising experience both on and off our websites or apps, allowing us to impose restrictions where appropriate and monitor how effective an advertising campaign has been
We engage various analytic programs, including Flurry
Analytics, Google Analytics and Adobe Analytics to analyse the performance of
our websites and apps and to provide us with reports that contain aggregated,
de-identified benchmark information that assists us to understand when, and how
many times, you have used our websites or apps. The anonymous information
assists us in the selection of advertisements for groups of individuals.
We may also use Google Analytics features (including
Google Remarketing, Google Display Network Impressions Reporting, the Double
Click Campaign Manager and Google Analytics Demographics and Interest
Reporting) on our websites and apps. Google Analytics uses both first party
and third party cookies to record
standard internet traffic information such as when, and how many times, you
have visited our websites or apps. We,
and some third parties (including Google), also use the information to optimise
advertising selection for groups of individuals based on demographic
information. The cookies allow us and other third parties (including Google)
to evaluate your interactions with advertising services on our websites and
apps and serve targeted advertising on those websites and apps and across the
Internet. We have enabled Google Analytics for Display Advertising, which
allows Google and other third parties to advertise to you on our websites and
apps and across the Internet.
By using Google Ads Settings (located at https://www.google.com/settings/ads), you can opt out of these features at any time and
customise your Google Display Network Ads. Alternatively, you can opt out of a
Initiative opt-out page (located at https://www.networkadvertising.org/choices/)
You can opt-out of Flurry Analytics tracking and personalized advertisement recommendations from Flurry by clicking on http://www.flurry.com/user-opt-out.html
You can opt-out of Adobe Analytics tracking and
on-site personalization services by following the instructions on http://www.adobe.com/au/privacy/opt-out.html#4
Third party websites
When you click on advertisements or links on any of our
websites or through our apps, you may be redirected to a third party website.
The linked websites are not under our control and we are not responsible for
the conduct of companies linked to our websites or apps. By placing a link to
a particular product, we are in no way endorsing that product. We recommend that,
before disclosing your personal information to a website to which you were
Anonymity and use of a pseudonym
You may request at any time that you remain anonymous, or
choose a pseudonym, when dealing with us. To the extent that it is lawful and
practicable for us to enable you to do so, we will grant such a request.
How to make a complaint
If you wish to make a complaint about the way in which we
handle your personal information, please contact our Privacy Officer using the
contact details set out below.
We undertake to acknowledge and investigate any complaint
promptly and will respond to written complaints within a reasonable time from
the date of receipt.
If you are dissatisfied with our response, you may refer
the matter to the Australian Information (Privacy) Commissioner (see
www.oaic.gov.au). If you are dissatisfied with
our response in relation to the way in which we handle your personal
information in the course of our journalistic activities, you may refer the
matter to the Australian Press Council (see www.presscouncil.org.au)
If you have any questions or comments on our privacy
policy, if you wish to update the personal information we hold on you or make a
complaint, please write to:
The Privacy Officer
Bauer Media Group
54-58 Park St
Sydney NSW 2000
Alternatively, you can send an email to our Privacy Officer at