Network Services

Publisher Services

Maximising the performance of every title
Circulation specialists
Our dedicated Account Managers are responsible for ensuring we deliver on agreed contractual targets. As circulation specialists, they will micro-manage your customer and title base to drive publication sales and profitability, using industry data and market intelligence to predict consumer behaviour.

Rich business intelligence
In addition to receiving detailed, tailored reports, you can access our data warehouse and intelligent allocation systems from your offices, and feed their data into your own IT infrastructure. Our open, but highly secure systems allow easy access while ensuring confidentiality.


Retail Support & Channel Management

Forging strong relationships with Australia’s retailers
Newsagents
We continue to support the newsagency channel by supplying suitable quantities of quality publications and point of sale to increase long-term store traffic. We work to maintain the information flow between the newsagents and the supply chain, and sustain a streamlined delivery and returns cycle. We are actively involved in industry IT issues, investing in EDI order placement and fulfilment options such as scan packing.

Supermarkets, Petrol & Convenience, Book Stores, Mass Merchants
For other retailers, we provide comprehensive support through detailed ranging and layout agreements for accounts, measuring sales and exposure and seeking compliance for long-term growth. For retail accounts we are also actively investing in EDI order placement and fulfilment processes such as scan packing.
 

Marketing

Offering marketing expertise and innovation
We will support you in developing effective retail marketing campaigns, using our knowledge of category trends, retail channel performance and competitor activities. Our expertise spans all areas of promotion, communication and point-of-sale production.

Promotional support
  • Preparing marketing campaigns
  • Producing point of sale material
  • Liasing with retail chains to secure promotional positions
  • Sourcing premium offers
  • Organising competitions, retailer incentives, sampling and bonus offers
  • Working in association with trade shows, expos and special events
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Merchandising

Increasing magazine sales and exposure
We will work with you to tailor a merchandising program to meet each publication’s needs. Our national merchandising services for newsagents and supermarkets include: display, promotional support, title positioning, surveys and field feedback.
 
For example, we can help to maximise your magazine sales through:
  • Educating retailers on the product and assisting them with queries
  • Improving presentation and positioning of the title
  • Placing point of sale material to maximise title exposure
  • Using display opportunities such as dump bins, counter units, gondola ends
  • Collecting and reporting feedback and market intelligence
  • Designing and administering newsagent incentive programs
 

Logistic Services

Ensuring seamless, efficient distribution
In distributing magazines throughout Australia, we use sophisticated technology to control critical functions in the supply chain, allowing your products to be seamlessly delivered to a complicated retail network. Our distribution processes are highly flexible, offering you tailored solutions to meet your needs.

Our distribution teams handle:
  • Liaison with shipping and airfreight carriers
  • Local, interstate and international freight movements
  • Product receipt and inventory management
  • Pick, pack and delivery
  • Targeted drops and specialised distribution
     

Subscription Management

Leading the subscription management market
We are Australia’s only provider of both retail distribution and subscription
management services, offering:

  • Online Subscriptions through Magshop
  • Subscriptions Marketing Solutions from developing your marketing strategy through to campaign development, including list acquisition, database enrichment, material production, delivery and analysis.
  • Subscriber Management Services including managing all subscriber contact (online, telephone, and mail); capturing specified subscriber details and demographic information; and managing all payment and renewals processes.
  • Subscriptions Logistics Management including mail house liaison, merchandise sales fulfilment, Australia Post operational management and lodgement monitoring, and overseas posting solutions.
  • Publisher Services your Account Manager will support your subscription business with information and insight, including comprehensive reporting and tailored analysis of promotion responses, circulation and renewals.
 

Magshop

Reaching new markets
Online subscriptions marketing is the fastest growing acquisitions channel for subscriptions, offering a cost effective alternative to traditional mail campaigns.
As Australia’s number one subscriptions website, Magshop offers customers the most diverse range of innovative and stylish titles to choose from, in one convenient location. Benefits for our publishers include e-Newsletter promotions to opt-in Subscribers, feature product positions and advertising sales opportunities.

Key facts
  • More than 130,000 unique visitors per month
  • Average subscriptions sold — 14,000 per month
  • Over 500 titles available Increase Subscription Sales and Grow Your Brand
     

Information & Technology

We use advanced technology and industry systems to deliver quality and highly efficient services to our clients.

Online retailer services
Retailers can submit return forms, place reorders, report on distribution quantities and sort products online. Check it out at: www.netonline.com.au
Leading edge contact centre
Our call centre uses superior technology, such as the award winning in-house Call Management System, to deal quickly and efficiently with inbound customer service calls, inbound and outbound sales campaigns, surveying and order processing.
Sales Based Replenishment
Newsagents’ re-orders are monitored and automatically processed through our distribution system. A packing label is printed out at Network Services’ despatch warehouse and the newsagent’s re-order is distributed with no intervening steps.
XChangeIT
We are part of the XChangeIT initiative, simplifying transactions for newsagents with electronic dockets and electronic return forms.